NEW HERE?

Welcome, you have taken your first step into the Shó Hair Studio community.

If you are new to Shó Hair Studio, this page is designed to help you book the correct service from the start.

We often see new clients book appointments that don’t fully match their current hair, whether that’s underestimating regrowth, past colour history, or the amount of work needed to achieve their goal. When this happens, it can affect timing, pricing, and what we’re realistically able to complete in one appointment.

This page breaks down common hair situations and clearly links them to the service that best suits. The goal is simple: your stylist has the right amount of time booked, and you get the result you’re expecting on the day.

If you’re unsure at any stage, we strongly recommend booking a consultation before booking a colour service.

How to use this page

Find the description that best matches your hair right now

Book the service recommended under that scenario

If more than one section applies, always book the larger service or a consultation — this gives us flexibility rather than rushing on the day

Why We Recommend a Consultation for New Clients

A consultation allows us to assess your hair properly before committing to a service. This is especially important if you have previous colour, long regrowth, box dye, or are aiming for a significant change.

Booking a consultation helps us:

  • Assess your current hair condition, regrowth, and colour history

  • Determine what services are realistically achievable in one appointment

  • Allocate the correct amount of time and product for your hair

  • Avoid under-booking or over-booking services

  • Provide accurate pricing before your colour appointment

  • Create a clear plan for both your initial visit and future maintenance

Consultations protect both your results and your time in the salon.

Throughout this page, you’ll see five consultation options available to book via Client Diary. Each consultation is complimentary and designed to remove guesswork from your booking.

If you’re unable to attend a consultation prior to your appointment, you can add a complimentary consultation add-onwhen booking your service. This ensures your stylist has dedicated time at the start of your appointment to assess your hair before any work begins.

“How do I book a time that isn’t available online?”

If your preferred appointment time isn’t showing in our online booking system, you can use the Waitlist service.

Simply select any available slot, and write your preferred date and time in the notes section. Our team will do their best to accommodate your request and confirm your booking.

This is ideal if you:

  • Have a specific stylist in mind

  • Need a particular day or time that isn’t currently available

  • Want to secure a spot as soon as it opens

Using the Waitlist ensures we can keep your booking organised and get you the appointment you want without confusion.

Not Sure What to Book?

Start Here

Below are the most common hair situations we see in salon, and the service we recommend booking for each. Choosing the right appointment ensures we have the correct time, products, and pricing allocated for your hair.

If your situation doesn’t fit neatly into one category, or you’re unsure, we strongly recommend booking a complimentary consultation.

Maintenance & Refresh

Transformations & Corrections

All Other Services

Important Note for Box Dye & At-Home Colour Clients

If you have previously used box dye, henna, supermarket colour, or any form of at-home lightening, a strand test is required before any blonding or corrective colour service.


Box dye and home colouring products react unpredictably with professional lightener. A strand test allows us to safely assess how your hair will lift, how it will tone, and what services are realistically achievable without compromising hair health.

For this reason, clients with a history of box dye must attend a complimentary consultationprior to booking a colour service. This helps avoid unexpected results, timing issues, or the need to reschedule on the day.

If you’re unsure whether this applies to you, please book a consultation first,  it’s always the safest starting point.

Still unsure?

If you can’t see a suitable time, are time-poor, or feel like your hair situation doesn’t fit neatly into one category, we recommend booking a consult or contacting the salon.

Get Social: @shohairstudio

Get Social: @shohairstudio

Learn more about Our Services

What We Do

We specialise in lived-in blondes, brondes, balayage, colours, colour correction, precision cutting, and hair extensions, as well as texture treatments like Keratin smoothing and Nanoplasty. Each service is tailored to your hair, your goals, and the look you want to achieve.

GET TO KNOW US, MEET OUR TEAM

Whether you want a soft refresh, a complete colour transformation, or help correcting previous colour, your hair is in the hands of stylists who understand both creativity and precision.

Ready when you are

Book Your Appointment

When you book with us, it’s about more than just the time in the chair. We want you to leave feeling like your hair is exactly what you imagined, natural, polished, and something you enjoy living with every day.

Book online to secure a time that suits you and come in knowing we’ll treat your hair the way we would our own.